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Repair and disassembly guides for Samsung printers.

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Samsung Xpress M2825ND stopped after blackout

Hi everyone, I have a Samsung Xpress M2825ND printer that stopped working after several blackouts. In particular, when I connect it to the mains and go to press the ON button, it does not make the classic heating noise of the fuser but turns on all the LEDs on the control panel. It appears that the printer is in protection. To turn it off, I have to unplug it from the mains.


Searching the internet I noticed that this printer has produced the same problem for many other people as well, but I could not find a solution.


Do any of you have experiences on this?


I have not yet proceeded to disassemble and test the circuit. In case I should proceed, what do you advise me to check?


Thank you.

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hola a todos, tengo el mismo problema con mi impresora, esta bloqueada y enciende todos los leds del panel de control, si alguien sabe como desbloquear mucho sabría agradecer

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Hi @veclam500 ,

Don’t know the answer but here’s an image of the Troubleshooting flowchart taken from the service manual for your series printer, that may be a good place to start.,

The manual also details how to disassemble the printer etc given that you may have to check the power board.

Block Image

(click on image to enlarge for better viewing)

If you do see a problem on one of the boards and you’re not quite sure post some close up images back here. Here’s how to do this. Adding images to an existing question

Hopefully a start.

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Thank you for answering.

Reading the service manual, I found a chapter where it talks about a software called EDC Program. I can't find it anywhere on the internet. Ideas?

Thank you.

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@veclam500

Not sure if EDC program is what is required as it seems to be software to use when the printer is working OK but I may be wrong about this.

I'm thinking that perhaps the firmware may be corrupted etc. unless it is a fault and the printer is in protect mode.

Also withthe firmware i don't know if it can be reinstalled if it is the same version as what is already installed or if it has to be a later version. Sometimes with firmware you can only update not reinstall the same.

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Davide Cavolo crwdns2934231:0crwdne2934231:0
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