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The Kingston HyperX Cloud II Gaming Headset is a headset designed by Kingston. This device comes with a headset, removable microphone, and an inline USB audio controller and is compatible with most computing devices. Model number: KHX-HSCP-RD

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I’m not sure what the problem is and or how to fix it

The little soft part at the end near the jack tore in half and the right ear stopped working as well as the mic anybody that can help?

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You have to replace it, there is no other option.

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Do I have to replace the whole headset ?

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I'm sorry, but unfortunately only the replacement, the repair you can cost much more

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