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This page will provide help with your Dell Precision M6700 repair. Offering things such as guides and manuals that will facilitate your attempt at repairing your Dell Precision M6700.

2nd samsung ssd not going in to the computer all the way

I am trying to install a 2nd hard drive in my m6700 when i try to slide it in, it is not going in all the way so i can screw it down? its a ssd samsung 860 drive looks the same on the end as a reg drive I have it the right way in the caddy it just is not going in? What am I missing

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Size may be your problem.

Is the drive HDD (mechanical) or SSD ?

If HDD then:

2.5" hard drives normally come in one of three thicknesses:

  • 12.5 mm - these are the Super-Phat drives that probably only larger laptops (DTRs and workstations) can fit. They usually have three platters instead of two, enabling higher capacity.
  • 9.5 mm - this is the most common size and should fit most laptops without problems.
  • 7 mm - these slim drives are used in thinner laptops (like ultraportables). Most SSDs are also in this size, and usually include a plastic bumper to increase the thickness to 9.5 mm in case the HDD mounting system requires it.

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I have a ssd thin and a reg mech hard drive neither would lock in. I don't know what I'm doing wrong I see inside where they lock in. I have them in the right direction. They just won't lock on so I can screw it down?

Bob

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@Bob Cgar TV

Here's the owner manual.

Go to p.17 and check if that helps you any.

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@Bob Cgar TV

Did you use the rubber filler/ plastic bumper to increase the thickness to 9.5 mm ?

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I think maybe the cage is not right I ordered a new one I tryed with 9.5 and &mm ssd neither will slide in

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@Bob Cgar TV

Hi Bob,

Did you get it sorted out?

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