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Why is my pin not working?

When I enter my pin, the home screen does not open. The screen returns to the advertisement that was on the screen when I turned on the Amazon Fire HD 10.

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crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0

crwdns2942205:01crwdne2942205:0:

Have you tried force restarting the device?

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