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Released August 2013. Identified by model number Z796C

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How do I remove a broken piece in the headphone jack?

How do I remove a broken terminal in the accecories port of my Z799VL?

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Hi,

If the headphone socket is internally damaged it cannot be repaired, it needs to be replaced.

Here’s a video that shows the teardown of the phone that may help to get access to the headphone jack.

I cannot find a replacement spare part online but thought that this may be an option to consider as a donor parts phone, given that the price is OK where you are.

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