Hi @carsman248 ,
It may be a corrupted BIOS that is causing the problem. Try a power refresh and check if that resolves it.
Disconnect the charger from the laptop if connected and then remove the battery (view first 30 seconds of video) from the laptop. Press and hold the laptop’s power button operated for 30 seconds and then release. This action restores the BIOS to its’ factory default condition.
Reinsert the battery into the laptop, reconnect the charger and turn on the laptop and check what happens.
If it starts and boots OK, you may find that you have to reset the date and time, but only this one time. This is normal. Also check the charge status of the battery on the Windows taskbar. If it is charging allow it to fully charge before disconnecting the charger. If Win10 is installed, create a Win10 battery report to check the status of the battery.
If it fails to boot or that you can’t get into BIOS then there is a motherboard problem
crwdns2934105:0crwdne2934105:0
crwdns2934113:0crwdne2934113:0
crwdns2915270:0crwdne2915270:0
crwdns2889612:0crwdne2889612:0
3
crwdns2944067:02crwdne2944067:0
Hi @carsman248 ,
Can you get into BIOS?
Press F2 after starting the laptop to get into BIOS
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
@jayeff yes i just tried that but the display is still showing nothing. I am not sure if the keyboard is even getting power.
crwdns2934271:0crwdnd2934271:0 Maxwell crwdne2934271:0