JBL SB-250 Soundbar IR Receiver / remote not working

Question

Home Theater and Compact Systems

Repairs for audio-visual entertainment systems and compact audio systems.

crwdns2934591:0165crwdne2934591:0 crwdns2934593:0crwdne2934593:0

Colorful Emotion @jamesquasi

crwdns2934065:0crwdne2934065:0: 71

3

1

crwdns2931729:0crwdne2931729:0: Mud 13, 2020

crwdns2933897:0crwdne2933897:0

JBL SB-250 Soundbar IR Receiver / remote not working

I can confirm the TSOP38238 works like a charm. Thanks:)

Hi, thanks for reading my question:).

My IR Receiver stopped working “remote works fine, checked with phone camera, and double checked trying to pair my tv remote“.

I Guess the sensor went bad, I tried to measure any change in resistance while pointing the remote on it, but no sign of any life.

I want to replace it with a new one, but I don’t know what to get.. I was thinking about the TSOP38238.

Can some one help me out?

Cheers:)

''''

Nederlands antwoord is ook prima:)

crwdns2934081:0crwdne2934081:0 crwdns2934083:0crwdne2934083:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 2

crwdns2944067:03crwdne2944067:0

Hi @jamesquasi

I have the same problem.

I'm pointing the command, but no sign of life.

I don't know how to solve that problem.

Can I have some help?

Cheers.

crwdns2934271:0Kho 8, 2020crwdnd2934271:0 Exotic Flower crwdne2934271:0

I have the same problem. VERY FRUSTRATING. WILL NEVER BUY JBL AGAIN.

crwdns2934271:0Kho 28, 2022crwdnd2934271:0 Chris Laughren crwdne2934271:0

TSOP38238 worked for me too!

Thanks for the help everybody!

crwdns2934271:0Mud 25, 2021crwdnd2934271:0 Sabin Oana crwdne2934271:0

crwdns2934285:0crwdne2934285:0

crwdns2933315:02crwdne2933315:0

crwdns2934051:0crwdne2934051:0

jayeff @jayeff

crwdns2934065:0crwdne2934065:0: 448.9crwdns2936485:0crwdne2936485:0

11

366

1.4crwdns2936485:0crwdne2936485:0

crwdns2931729:0crwdne2931729:0: Mud 13, 2020

crwdns2933897:0crwdne2933897:0

Hi @jamesquasi

According to the service manual (see p.34) IR801 - JBL part # 232200044009 has the following specifications, so your choice is not too bad but maybe it needs to be exact ;-)

receiver 2.7-5.5V HRM138aB710FC 37.9KHz

The manual has schematics so that may help as well. You can view the manual online although it is a bit slow doing it this way as you have to enter the page number at the bottom every time to go to the next page.

Just look at the page number of the relevant section in the index on p.1 and then go to the bottom and enter the page number in the box and click Go. If you want to download it you need to “sign up” though.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0

crwdns2889612:0crwdne2889612:0 3

crwdns2944067:05crwdne2944067:0:

Great link, thanks for your help. I have orderd the TSOP38238 due to avalability. If it wont work, ill go for the official spec.

crwdns2934271:0Mud 13, 2020crwdnd2934271:0 Colorful Emotion crwdne2934271:0

TSOP38238 works like a charm

crwdns2934271:0Mud 14, 2020crwdnd2934271:0 Colorful Emotion crwdne2934271:0

Hi @jamesquasi ,

Good news.

Thanks for the feedback.

Cheers

crwdns2934271:0Mud 14, 2020crwdnd2934271:0 jayeff crwdne2934271:0

Guys, same problem here: infrared not working.

Can't find TSOP38238 readily available. Could anyone suggest an alternative?

I found TSOP4838 and VS1838B, that seems to have the same specs...

crwdns2934271:0Maw 21, 2022crwdnd2934271:0 Guido Villavicencio crwdne2934271:0

@guidovilla

VS1838B should be OK but here's a link showing suppliers of Vishay TSOP38238 and also of equivalent Adafruit Industries IR sensors that may help as well. Just click on the SKU link for the part to view the supplier details etc.

crwdns2934271:0Maw 21, 2022crwdnd2934271:0 jayeff crwdne2934271:0

crwdns2934285:0crwdne2934285:0

Hi @jamesquasi

I have the same problem.

I'm pointing the command, but no sign of life.

I don't know how to solve that problem.

Can I have some help?

Cheers. — Exotic Flower
I have the same problem. VERY FRUSTRATING. WILL NEVER BUY JBL AGAIN. — Chris Laughren
TSOP38238 worked for me too!

Thanks for the help everybody! — Sabin Oana
Great link, thanks for your help. I have orderd the TSOP38238 due to avalability. If it wont work, ill go for the official spec. — Colorful Emotion
Hi @jamesquasi ,

Good news.

Thanks for the feedback.

Cheers — jayeff
Guys, same problem here: infrared not working.

Can't find TSOP38238 readily available. Could anyone suggest an alternative?

I found TSOP4838 and VS1838B, that seems to have the same specs... — Guido Villavicencio
@guidovilla

VS1838B should be OK but here's a link showing suppliers of Vishay TSOP38238 and also of equivalent Adafruit Industries IR sensors that may help as well. Just click on the SKU link for the part to view the supplier details etc. — jayeff