system popped when I turned it on after storage

Hi there, My sound sticks had been working perfectly well, and then I travelled for 3 months and stored them. When I moved into a new flat I plugged everything in, switched all on and it popped and hasn’t worked since. For the life of me I cannot find the issue, Any ideas, please? I am not terrible tech-minded but I learn fast. Any tips or tests I can perform?

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Hi @essennarr

Are there any LED lights on or etc?

Im not sure if your adapter has indicator LED, if so, does it light up too?

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@salmonjapan It's totally dead...I think that something blew in the power pack maybe? And I have no way of opening it up to perhaps fix it? Or how to test which part of the equipment has failed...does that make sense?

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@essennarr

Are you sure the power supply is the correct one?

Was the storage very cold and the house/apartment very warm.

If yes, there could have been condensation which caused a short circuit.

Forget openning power supplies but you can read their specifications such as voltage, Amps, where the ground is outer or inner on the plug, AC/DC (no not the band), etc. You will need a multimeter to read its voltage and polarity.

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