Hi,
Things to try:
I assume that you toggled the Fn+F7 keys and checked if it turns the touchpad on and off?
Try uninstalling the touchpad in Device Manager (right click > Uninstall) and then allowing Windows to "find" it and reinstall it on restart and see if it now works.
Have you got the Synaptics or the Elantech touchpad installed?
Try going to the touchpad manufacturer's website or search for "(insert touchpad make and model number) Win 10 drivers" and finding the drivers appropriate to your model touchpad (see Device Manager for make and model info) and see if they work any better.
crwdns2934105:0crwdne2934105:0
crwdns2934113:0crwdne2934113:0
crwdns2915270:0crwdne2915270:0
crwdns2889612:0crwdne2889612:0
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crwdns2944067:04crwdne2944067:0
Hi
Have you checked the status of the touchpad in Device Manager?
Go to Device manager > Mice and other pointing devices > click on the >symbol to the left to expand the list and find the Touchpad entry in the list.
Right click on the entry and select properties > general to view the status of the device.
What does it show?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
its listed under human interface devices. HID-compliant touchpad, says its working properly, no errors in device manager
crwdns2934271:0crwdnd2934271:0 stephen crwdne2934271:0
in device manger touchpad ic not showing
crwdns2934271:0crwdnd2934271:0 Robin Singh Rautela crwdne2934271:0
I did all you said. Uninstall the existing drivers including the optical mouse I am using but still no use.
crwdns2934271:0crwdnd2934271:0 Kayce Lim crwdne2934271:0