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Hi, I have a problem with my Asus. When I plug in the power supply, the battery doesn't charge. The power supply has the correct voltage. I'm attaching the BatteryMon screenshot.
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crwdns2934065:0crwdne2934065:0: 11.7crwdns2936485:0crwdne2936485:0
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If it’s an older laptop, most likely the battery will need to be replaced. Batteries are consumable items whether it’s a TV remote or a car battery, it’ll need to get replaced at some point.
crwdns2934105:0crwdne2934105:0
BatteryMon shows a voltage of ~7V to 8V and the battery should be 10.8V. So it's probably due to the battery?
Most likely a dead cell then, so yes a bad battery. And voltage is a measurement of charge, not capacity. A bad battery can show gold voltage but as soon as you put a load on it, that voltage can drop.
crwdns2934065:0crwdne2934065:0: 263
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hi
you need to replace laptop battery
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