No signal after repair

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Hello,

Having put my s7 in for a repair it came back with the following issue, it will not connect to any network or radio tower, the signal triangle has a little x on it. I tried evertything software, took it back to the shop, who fobbed me off for half a year saying the antenna was part of the screen and hed put a uk screen on my us phone. Apparently that is untrue.

The shop dont want to know now, so I took the phone apart. All i can find is that the ‘Antenna Module’ at the top is snapped in two.

My question- before i bin the thing- is the broken module responsible? To me it just looks like a bit of plastic with metalic stripes on it- the stripes are undamged…

Any clarification would be awesome.

thanks

Paul

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I'm sorry to hear you had to deal with a shady repair shop, I see this happen all of the time. Would you mind posting some pictures of the damaged components?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hi Jesse, thanks for your commiserations, it's appreciated.

I've put the thing back together now, and don't know how to add a picture here, but it's the same part as is here. It's now in to pieces though :(

https://www.google.com/amp/s/www.parts4r...

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I figured it out, you can just make out the diagonal snap between the two closest metallic looking bits.

Ta

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Hi, any advice? Would the snapped bit pictured stop me getting cell reception? I still get wifi

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

id have you check to see if you can still get imei and or wifi bluetooth at a close distance to check imei diaL *#06# if you get that then it is some sort of antenna issue

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