Will not turn on. Still charges. NO response to RSM.
This mac was repaired 7 months ago by Apple with a (hopefully) new logic board replacement. It has since died whilst operating google sketch up software. Not a complex model and no high quality 3D renders were being processed, it just shut off with no warning. The only sign of life left is the charging light on the Mag charger.
It has not responded to any combination of shift+ alt + ctrl + power, ctrl + R + power to reset system management.
Anybody got any ideas what’s wrong with it?
crwdns2934109:0crwdne2934109:0
What is the color of your MagSafe adapter? Amber or Green.
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
It is green at the moment of plug in, and then turns amber. If I do the shift+ctrl+alt power 10 seconds, release power, the MagSafe turns green again shortly before going back to amber @danj
crwdns2934271:0crwdnd2934271:0 andrew heron crwdne2934271:0
OK, let's get a better view of your battery and charger, install this gem of an app! CoconutBattery take a snapshot of the apps main window with your charger plugged in and post it here for us to see Adding images to an existing question
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
It’s not on the App Store and if I download it from my phone it saves as zip file. How am I meant to use it with my Mac when it won’t turn on and if I can’t use my phone.
I did check the battery a few days ago and the system report stated it had run 550 or so cycles and the battery was functioning as normal.
crwdns2934271:0crwdnd2934271:0 andrew heron crwdne2934271:0
Sorry, I thought it was working off charger. Clearly CoconutBattery won't help you diagnose things.
Let's just let it charge for a good six hours does the MagSafe get to Green?
crwdns2934271:0crwdnd2934271:0 Dan crwdne2934271:0
crwdns2934275:03crwdne2934275:0