MacBook Pro camera not detected
I have 2017 15 inch macbook pro, no any problems so far but suddenly camera doesn’t work. I called Apple Support and they said it couldn’t be hardware issue. Apple Support guy said that if it is hardware problem whole screen has to be replaced.
So, I tried -
- SMC resetting
- New User Account Stuff
- Booting into safe mode
- Booting into Windows and Checking camera
- Re-installing macos
- Tried very apps and stuff and a lot of “fixes” with terminal.
It still doesn’t work after this. I went into system report and it doesn’t detect camera even there and not even on USB list. However, I can see Facetime Camera on windows device manager but I can’t use it. Could this be hardware issue that I have to take it in store for? I don’t have Apple Care. :(
crwdns2934109:0crwdne2934109:0
crwdns2889612:0crwdne2889612:0
0
Have you taken the back cover off and checked the camera connector inside? Is it sitting firmly inside. It's one of the wires coming in from the LCD display
crwdns2934271:0crwdnd2934271:0 Faisal Gondal crwdne2934271:0
Hi, I have given up at this point.
- Yes, I had tried checking wires nothing wrong.
- I also tried installing Mohave but could not disable Security.
I took it to the genius bar and it turned out I still had Apple Care. The guy at the apple store said that it is not a hardware problem with the camera but something else could be wrong. So, they said they will give me a new one on Friday. Will update.
crwdns2934271:0crwdnd2934271:0 Sort of crwdne2934271:0