Muffled while on a call

While on a call It sounds muffled on the other end

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

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crwdns2944067:04crwdne2944067:0:

We will need some more info.

• Can Siri understand you?

• Is it muffled on voice memos?

• Is it muffled on video recordings?

• Does it act this way on speakerphone?

• Have you tried making a call with earphones connected?

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

I’m sorry about that, when you are talking to someone the other person says its Muffled. Speaker phone works just fine.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Have you tried cleaning the speaker and microphone holes on the bottom of your phone? You can clean them with a new toothbrush.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

Yes thank you for your help i Changed out the lighting port and fixed the issue it must have been a bad mic.

crwdns2934271:0crwdnd2934271:0crwdne2934271:0

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