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Leapfrog Leappad Ultimate factory reset without password

I bought a Leapfrog Leappad Ultimate at auction. It has a lock code that I don't know. Is there a way to bypass or reset without the passcode? 196 backspace 87 doesn’t work.

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I believe you hook it up to the computer, then use leapfrog’s software, Leapfrog Connect, which will allow you to link it to your account and reset the passcode. Doing this does wipe out any downloaded content so you won’t get what the previous user had on there.

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