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Released in March 2017, the Moto G5 Plus (model numbers XT1687, XT1680, XT1684, XT1685) includes a 12.0 megapixel rear camera, a 5.2 inch screen with a 1920 x 1080 resolution, and the Android 7.0 (Nougat) operating system.

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Why is my replacement touchscreen unresponsive?

My ifixit replacement touchscreen is unresponsive. Picture is fine. Touch on the original screen still works when swapped back. I have tried multiple resets, clearing cache, and factory reset work no success.

Maybe a bad component? Any suggestions?

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Seems to me you simply have a defective screen. Replace it with a new one. Is the part returnable?

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I hope so, I bought it from ifixit. I've got a support ticket asking if I can get a replacement. I'll update here when someone follows up on it.

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