APPLE (13 Sep 2021) has stated that varying vibrations from mounting an iPhone onto bikes, mountain bikes, motor scooters, motorcycles may damage the internal stabilizer for its iPhone camera and other functions. This news has been recently circulating on the BBC, CNET, Engadget, Tech Radar, etc…
The news validates many unknowns pertaining to iPhone issues brought about whenever using device mounts on bikes and motorbikes.
You’ll find that many posts on the Internet have attributed such iPhone issues in conjunction with “mount brands” such as Quadlock, SP Connect, Spigen, Sincetop, Rokform, etc…
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crwdns2944067:027crwdne2944067:0
Absolutely on the iPhone 11 Pro this will happen. I had the camera replaced 3 times before one of the apple staff asked if I ride a bike. The bike vibration messes up the stabilisers and you will get a jitter and sizzling sound. I use a Quadlok handle bar support.
crwdns2934271:0crwdnd2934271:0 Jason Marriott crwdne2934271:0
ive broken 2 iphone 11 pro using the spconnect mount. until i read some posts like this and stopped putting my phone on the motorbike. really annoying since the spconnect system works amazingly well - just the phone sucks. would like to know if the ram mounts are also affected...
crwdns2934271:0crwdnd2934271:0 Sam crwdne2934271:0
The Ram mount is affected too I am afraid. My Xs max camera got f.... while using RAM.
crwdns2934271:0crwdnd2934271:0 Kim Ronnie Sandnes crwdne2934271:0
Be nice if Apple made customers aware of this issue. I had two repairs and they gave me a new phone after the Genius Counter Team worked out the issue. They only worked it out because one of the managers rides and knew the problem.
crwdns2934271:0crwdnd2934271:0 Jason Marriott crwdne2934271:0
I commute to and from work on a motorcycle and had the same issue with the iPhone11 under a year old. They're replacing it under warranty this time but after researching this issue I fully expect it to happen again. The shaky camera problem happened to my phone in the middle of a day exploring off road on some dual sport trails. The tech I spoke to said its common and frequently the same customers with this issue. I spoke with an Apple tech support person to see if they were replacing the part with the same exact piece or if they were at least working on improving the replacement part so I won't be replacing it every 2-3 months after the warranty is up and the answer was no. They also started a serial number system so you can't buy the part to replace it yourself. If anyone has any ideas or recommendations on what I/we can do to more permanently fix this issue or to try to push for an extended warranty, discounted upgrade or something? I would be down to pursue it. Power in numbers... hopefully.
crwdns2934271:0crwdnd2934271:0 Trent crwdne2934271:0
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