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Released September 21, 2018. Models A1921, A2101, A2102, A2104. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. (Pronounced "iPhone 10 S Max.")

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face id disabled by water through the bezel

My phone is having a problem with face ID it said move little lower and it is very frustrating but my proximity sensor, ambient ligth, front speakers and microphone is still working. I don’t think the flood illuminator , infrared camera and dot projector is not working.But when I use protrait mode in front camera it doesn’t change the stage ligth, stage ligth mono others also and when i use animoji it still works. How do i know my known my flood illuminator, infrared camera and dot projector is not working? If I change the flood iluminator will it work? And after trying to add face ID It said face ID is not available try setting up face ID later and I do not see the infrared light coming out from the flood illuminator.

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hi @parimaibam

Can you please tell me if you have fixed this problem?

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same problem here

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Looks like you can check out the guide here as a reference.

Troubleshooting iPhone X Face ID Not Working 'Move iPhone a Little Lower/Higher'

Good luck bro!

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If you’ve attempted replacement of the FaceID component, its possible that the secure enclave protection has kicked in. Replace it with the OEM part and continue troubleshooting from there.

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1 Comment:

Can you further explain it to me ?

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Parimanja Maibam crwdns2893898:0crwdne2893898:0
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