Hello my Kindle Oasis switches on and the two buttons both allow me to scroll through the books I have. What I can’t now doe is to select anything on the screen as the touch screen is not working. Are you able to fix this and if so how much would it cost?
Thanks Kim
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This is the solution:
Step 1 : Remove the kindle from it’s cover
Step 2 : Heat the screen up using a hair dryer
Step 3 : Test the touchscreen
If the touchscreen isn’t working, keep heating up the screen but make sure to not overheat it as it may cause the screen to leak or worse : the battery to explode.
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This worked like a charm for me. After I heated it with the hair dryer I put it in my dehumidifying camera cupboard to remove any moisture. Now my Oasis works like new.
HI, I tried this also, and the touch screen worked brefly. But then it stoped again after minut or so. Is there mabye enyting else to try? Is there some place special to be treated with heat? Is the heat necessery to resolder something inside or?
Thanks
I did what Jane says: put it in a dehumidifier (it can be a single sealed box with a dehumidifying tablet that you can buy for ~€2/$2) and leave it for at least 48 hours.
It will work again (the first few minutes it may be a little slow, but then it will be fine, like the first day).
It is not necessary to use a hair dryer, it can even be dangerous (the back is made of aluminum, so it can hurt your hand when it is hot, like it happened to me :-( )
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It can be fixed, generally happens when a digitizer fails on the device, but you can additionally attempt to hard reset it by doing these steps:
Hopefully that fixes it, cause unfortunately its not really worth the repair cost on a device of this value.
Have a great day,
Austin
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