How do I get the correct software back on my phone?

Question

Samsung Galaxy Grand Prime

Released in October of 2014. This model, SM-G530H/DV Samsung Galaxy Grand Prime, comes in a White, Gray, or Gold casing.

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My phone was apparently rooted and it was unrooted by a professional but the software on my phone is not the same as it was before it was “fixed.”

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score 0 · Answer 1 · 2019-06-15T18:09:52-07:00

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Performing a full factory reset may restore the software on your phone. This can be done in your phones settings.

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