My laptop is not producing sound, and when I investigated it told me that “audio services are not responding”. I’ve tried updating drivers and have restarted the device several times, but to no avail. Asus says I need to dish cash to send it in and get it fixed, but is there any way I can fix this myself?
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I think they told you that because the issue is not about any software or drivers, hardware related to audio output need to be replaced or to be fixed.
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First go to this page: https: //www.asus.com/us/ROG-Republic-Of-Gamers/ROG-G501JW/HelpDesk_Download/ Download and install Chipset, Audio, Bios ... If it fails, the sound chip is broken. You need a skilled hardware repairer or contact Asus
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