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BB-8 is not moving forward

It got dropped on the ground from a feet and a half then it starts to have problem.

I ‘ve confirm one of the wheel is not moving, that’s why it was turning instead of moving forward. I would love to know how to repair it. A teardown would be nice.

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Use this guide to open the bottom up and reset the wheels placement:

Sphero BB-8 head Teardown & Cleaning

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