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The Acer Aspire E 14 Touch can be identified by its model number: E5-471-5456. The device was released in late 2014 and has a 14 inch HD LED-backlit TFT LCD display, a NVIDIA GeForce 940M GPU with 2GB DDR3 VRAM,  as well as an intel core i5 processor with 2.2GHz.

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Why is my computer only showing the start up screen

My computer keeps on showing the start up screen and not allowing me to do anything else on the computer

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Are you getting the message, “Operating system not found”? I was having the same problem and fixed by changing the BIOS from legacy mode to UEFI. Alternatively, you can reinstall Windows on it and that should fix the issue.

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Holly Holly crwdns2934231:0crwdne2934231:0
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