Screen Powering on but not displaying
Hello,
I have a problem with my ASUS Transformer Book T100HA 64 bits and windows 10
When I press the power button the tablet turns on and displays the name and the slogan of ASUS. However, afterwards the screen doesn’t display anything. It only lights up.
Has anyone faced some issue like this? And does anyone have a solution for this situation?
Thank you in advance
Ana Rita Domingues
crwdns2934109:0crwdne2934109:0
Hi @anadomingues ,
Try starting in safe mode and check if the display is OK.
If it is you have a video driver problem
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Do you ever see a floating mouse cursor of any sort?
crwdns2934271:0crwdnd2934271:0 Reed Crosby crwdne2934271:0
no, I can only see the light
crwdns2934271:0crwdnd2934271:0 Dom crwdne2934271:0
Hi @anadomingues ,
What happens when you start in safe mode, you didn't say?
crwdns2934271:0crwdnd2934271:0 jayeff crwdne2934271:0
Hello @jayeff,
The only way I tried was with the F8/Shift+F8 because I cannot select any option. However it didn't work.
crwdns2934271:0crwdnd2934271:0 Dom crwdne2934271:0
crwdns2934275:04crwdne2934275:0