Hi Russell,
I started getting the moisture / debris error on my LG G6 and after some time it had gone away after I received the part. I also had ordered a replacement battery as the phone was a few years old, and the specs indicated it was either a 3200 mah or 3000 mah battery. I ordered a 3600 mah battery.
Yesterday evening I decided to finally install the replacement battery. After getting it open I also decided to replace the charging port. Everything went according to plan, and after turning the phone back on everything seemed to work ok. Note: The original battery in the phone was apparently a 3800 mah battery which after removing was someone warped. I ended up puting the 3600 mah battery in anyway since it was 3-years old.
This morning however I went to check the audio, and there was none. The audio I did not think to check the previous evening. I figured it was possibly the charging port that was the culprit, however after reinstalling the old one I still had no audio.
I made sure the two contacts were lining up with the speaker card, however still no luck. I then used a microscope and then a monocular and found that one of the pins were bent backwards which is probably why the speaker wasn’t working (not getting contact (I will try to post some pictures of the repair I did)). After bending the post back and puting the phone back together, the sound worked.
I saw some other posts online regarding the replacement charging port not matching up, and also having poor mic audio … so I ended up leaving the original charging port in the phone (I used the microscope to check the part number of the microscope, and they didn’t match with what I purchased online as a replacement).
I am not sure if this is still an issue for you, but if it is … maybe you had the same problem I did.
Good luck.
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My phone has stopped playing all forms of media.
Will not play YouTube, music,video.
Will not record from sound recorder
Will not record video from camera
Will not play startup tmo sound.
Researched this error an nothing helped.
I hopes that someone can help me out Been happening for about a month now. I've noticed that if I play a video with stock lg app the video plays in the background but has the "cannot play video" popup on top and plays without sound.
I've tried everything, a simple soft reset to a factory reset
I really hope it's a software issue an not a hardware
Somtime I put phone into the freezer and then after 1 hour turn on phone again all sound are back everything works but some time after a month or 1 week it restarts and and then all sound gone dont know what the issue is?
Any help would be appreciated
Thanks
crwdns2934271:0crwdnd2934271:0 abdul hannan crwdne2934271:0