2 I am getting an error message from Amazon about not enough bandwith
I have a new smart tv, Vizio, and unable to play Amazon Prime videos & tv shows. The error message I get is not enough bandwidth, does this sound correct? I am with Comcast. Also, I can’t play Nextflix either, but when I talked to their customer service dept they said it is not a bandwidth issue, but has to do with the smart tvs and they have gotten many calls about it. Not sure what to do. ???
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1
894 
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@oldturkey03 Thank you for your help. I ran the test and for downloads I got 38.2 Mbps and uploads 5.9 Mbps so I am not exactly sure how to translate this to what you wrote. Also, while I am on Netflix they have a test you can run and according to their site, I pass the bandwidth issue. The customer service rep at Netflix said they think it is something else because many people are calling in about the issues. Therefore, I don’t know what to think at this time.
crwdns2934271:0crwdnd2934271:0 Anne Jordan crwdne2934271:0
@sanddancer those are some good numbers and plenty to stream. this does not sound like it is an issue with your hard ware.
crwdns2934271:0crwdnd2934271:0 oldturkey03 crwdne2934271:0
Okay... thanks. I will follow up with Amazon and Netflix.
crwdns2934271:0crwdnd2934271:0 Anne Jordan crwdne2934271:0