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Hi, My screen keeps turning off while im using it. When I press the keypad it comes back on but then turns off a couple of seconds later. How do i fix this?
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Usually it is a virus that causes this problem. Seen it happen before on a Windows 8 laptop.
You’ll need to use anti-virus software like Malwarebytes Anti-Malware and Superantispyware to remove those viruses.
Does it only happen when touching the trackpad? See if it happens when touching the keyboard only.
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Might sound a little stupid, but did you set your “turn off display” setting to Never in the Power Options section (specifically “Choose when to turn off the display” setting)?
Hope this helps.
crwdns2934105:0crwdne2934105:0
Could be a back-light needs changing ,depending on the devices age.
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