Wheel Replacement for Eddie Bauer wheeled duffle

I have an Eddie Bauer wheeled duffle which converts to a backpack. The wheels seem to be inserted into a housing and one housing with wheel has been ripped off and lost. Eddie Bauer say they don't offer a repair service. Although they will replace they do not have a similar product. Has anyone got any ideas how or where I can get the wheel replaced. I live in the UK but if necessary could get the duffle to the US. Thanks! Janet