Hi I'm having this problem as well when I turn the camera on it's a Canon sx740 HS I can turn the camera on a lens would come out but the screen is very dark when I shine it in the sun or use a flashlight I can see everything on the screen but it's extremely dark can someone please help
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Hi,
It appears as though the backlight is not working in the LCD screen.
This could be due to a faulty backlight power feed on the motherboard, a faulty flex cable connection between the motherboard and the LCD screen or a faulty LCD screen.
The camera would have to opened and the fault further diagnosed as to the actual cause of the problem.
Was the camera dropped at all or did it get wet?
How old is the camera?
Research online seems to show that it is a newly released model. At least within the last 12 months.
If the camera was not dropped or did not get wet and if you’ve had the camera from new and it is less than 12 months old, consult the manufacturer’s warranty statement that came with the camera as to what you have to do to make a claim for a manufacturer’s warranty repair or replacement.
crwdns2934105:0crwdne2934105:0
I have the same problem but i DID drop it and it is immediately after that that the problem began. Suggestions?
di7anne@yahoo.com
Can you still take pictures and download them to a computer and view them OK even though you can't "see" them in the camera's LCD display?
If so then perhaps all that's occurred is that the screen has been damaged and will need to be replaced.
If the camera is non functional then more likely it is a motherboard problem
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There is a cable that comunicat the screen that can be turn up and down and this action can cut the Cable I fixed some cameras at same problem
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A thank you so much for your help yes to camera is new just got it in October from off of eBay I was wondering if I should just buy a new LCD screen maybe that would be the best thing to do because I spent a lot of money for this camera
crwdns2934271:0crwdnd2934271:0 LDuran Productions crwdne2934271:0
Hi @LDuran Productions,
The seller wasn't offering a warranty or a guarantee then?
Since it is new out of the box, there is always the manufacturer's warranty which you may wish to look at.
I find that it is always preferable to pursue a repair/replacement through the warranty procedure if it is still within the warranty period before repairing it yourself. After all that is what the warranty is for.
It never hurts to ask and if the answer is no (for whatever reason) you are no worse off at this stage and will have to repair it yourself or pay for it to be repaired.
If the answer is yes, then you are in front as it will be professionally repaired (or replaced) by the manufacturer or their authorized agent, the warranty on the camera will still be applicable until it is ended (which may be a plus if something else goes wrong with it) and hopefully it will cost you nothing except time and inconvenience etc.
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