I agree that it’s annoying but you should know that this is repairable…even if Apple pretends that it’s not.
The iPhone 7 series of devices have proven to be very unreliable, suffering from flex-based issues similar to the iPhone 6 Plus (Touch Disease). On the iPhone 7, the fault line runs along the top of the SIM card reader and affects the Baseband CPU and Audio IC. Any short copper traces running perpendicular to the fault line while connecting to micro-BGA pads, is subject to failing.
Here are the typical symptoms, as collated by the repair community:
- Voice Memos app / Loudspeaker on call - greyed out
- Siri doesn’t hear you / Caller can’t hear you
- Most other Audio related issues that aren’t solved by modular replacements
- Long boot times (3-5 minutes)
- iTunes detects the phone but stuck on the Apple Logo
This is a repairable problem but it requires a micro-soldering repair. Although it can be a routine repair for an experienced tech, it can go sideways very quickly as the Audio IC is directly opposite the underfilled Baseband CPU. An unqualified tech can apply too much heat and cause massive problems.
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5
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So it just cost me 450$ to get 2 new iphone 7’s from Apple because this happened to both my kids phones, the rep there did give me a useful tidbit incase it happens again with my kids new phones- phones will still work with blue tooth ear phones BUT only blue tooth so you can buy a cheap pair amd the phone will be good to go again
crwdns2934271:0crwdnd2934271:0 Caryn 7662 crwdne2934271:0
Yes but why after we paid good money for these phones do we have to wear a blue tooth device to make it happen.. Apple should just put out the fix for free .. after all it is their stuff up. I will never buy another iphone ever.
crwdns2934271:0crwdnd2934271:0 cbeckman59 crwdne2934271:0
True just happened too me we should file a class action lawsuit
crwdns2934271:0crwdnd2934271:0 tylerlancefoster crwdne2934271:0
This happened to me too
crwdns2934271:0crwdnd2934271:0 nicholelentini4 crwdne2934271:0
This is a KNOWN issue, and they used to fix them out of warranty. They should stand behind their products.
crwdns2934271:0crwdnd2934271:0 Patrick ryan crwdne2934271:0
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