Why my anker powercore + powerbank not charging
my anker powercore+ powerbank LED doesnt turn off and it does not charge any phone
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534822
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1) Is your USB cable in working condition (aka does it work with other devices)?
2) Is your charging adapter in working condition?
3) Does your power bank charge from other charging adapters and cables?
If not, then it is most likely an issue with port on power bank or controller on motherboard of your powerbank. Is that’s the thing, go either to service or buy a new power bank.
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Hi @ Hussam Barakat,
What is the exact model of it?
crwdns2934271:0crwdnd2934271:0 Augustine crwdne2934271:0
Hi @salmonjapan
it is Anker powercore+ 10050
crwdns2934271:0crwdnd2934271:0 Hussam Barakat crwdne2934271:0
when you try charging.... does it indicates it is charging?
crwdns2934271:0crwdnd2934271:0 Augustine crwdne2934271:0
@salmonjapan
it doesnt indicate charging at all the charging LED is always on doesnt turn off if i pluged it into the phone it doesnt charge the phone and if i tried to charge it it doesnt indicate if it is charging or not
crwdns2934271:0crwdnd2934271:0 Hussam Barakat crwdne2934271:0
are you confident to open it out?
when you inspect the usb ports or micro usb, is there any any dents or etc?
still under warranty?
crwdns2934271:0crwdnd2934271:0 Augustine crwdne2934271:0
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