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An Amazon tablet released in 2014 featuring a 7 inch HD color touchscreen display.

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Books no longer downloaded

I have downloaded and started reading a book. when I go back later the book is not available and needs to be downloaded again. Why is this happening?

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Try hard resetting your kindle to rule out a software issue. Hard resetting your kindle will erase all of it’s settings and data. Back up all of your data before proceeding.

  1. Starting with the Kindle Fire off, press and hold “Volume Down” and “Power” simultaneously.
  2. The Amazon system recovery screen should appear. Use the volume buttons to toggle the selection to “wipe data/factory reset“.
  3. Press the “Power” button to choose the selection.
  4. Use the volume buttons to toggle the selection to “Yes — delete all user data“.
  5. Press “Power“

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