I am getting this message when I press the on button. The lens is not retracting in.
Lens error, Restart the camera.
Can you please help?
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Pinky Kasotia , this is usually caused by sand or grit interfering with the lens extension mechanism, or the camera's been dropped with the lens extended. It is also possible that the camera has been powered on, but the lens had been blocked preventing its extension....okay there are plenty of causes. Check on here for a more concise solution. Good luck
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lens do not get back when on/off button is pressed.
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same answer as above :-)
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make sure you are not holding the lens when you turn the camera on.
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Lens error, Restart the camera.
can you help for restart the camera
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Camera lens does not move when switch.
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