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I have not been using my hard drive for almost a year because I left it at home while I had deployed and now that I want to use it for the pictures I have on there , it is not working. Saying the “USB device not recognize. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.”
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Make sure you have correct drivers installed, and make sure that the wire is in compatible/properly working. Let me know if this helps!
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Hi sharonperle88
If you have another desktop PC, what I can suggest you is to remove HDD inside this and connect it to another free sata port.
keeping finger cross and hope it can be detected on your desktop pc
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