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Repair information for the HP TouchSmart 300-1020 Desktop PC. Released in 2009. Model number: NY536AA.

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Reset to factory settings

Hp touchsmart 300..... I need to reset this computer but it keeps crashing at the screen ‘ choose your keyboard layout’ after restarting .... please help

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Hi tinaround2, any BSOD or just restart?

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I don’t know. I just follow the reset as a recycled computer ( family member gave me the computer) and it freezes after it restarts itself with the reset

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There is no factory reset. In windows, depending on the version, this may be called refresh.

https://support.microsoft.com/en-us/help...

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