I have A Kenmore Elite Model #85713. Everything appears fine except that when you try to heat; the lights go on inside , but the tray is not moving and I am not sure if the magneto is still working
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Cause 1
Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
Cause 2
Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Cause 3
Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
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@kpvadv
does whatever you put in the microwave still heats up? This could simply be the turntable motor.
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