I updated to nougat then my touchscreen stopped working,?

Question

Motorola Moto G4 Play

The Moto G4 Play (model number XT1609) was released in May 2016. It has an Android 6.0.1, marshmallow operating system and 2 GB of RAM. It includes an 8 MP rear camera, a 5 MP front camera, and a 5-inch screen with a 1280 x 720 resolution.

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Amin Elamry @amin_brown

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crwdns2931729:0crwdne2931729:0: Maw 4, 2018

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I updated to nougat then my touchscreen stopped working,?

HI all

when i updated my 4g play to nougat then the touchscreen stopped working .. it tried hard resetting and everything on the book i even disconnected the screen cables and reconnected them .. did not work .. .. the screen was working very good with no problems..

i have replaced it months ago and this one has a small crack a near the speaker . but what is the relation between updating the software and the screen anyway .

Thank you everyone

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Same thing happened to me .. after upgrade to nougat my touch screen wasn't normal and today 10 days after touch screen is unresponsive!

crwdns2934271:0Maw 13, 2018crwdnd2934271:0 Talitha Snow crwdne2934271:0

did you do anything ? its still the same ?

crwdns2934271:0Maw 14, 2018crwdnd2934271:0 Amin Elamry crwdne2934271:0

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Same thing happened to me .. after upgrade to nougat my touch screen wasn't normal and today 10 days after touch screen is unresponsive! — Talitha Snow