D2-861g stuck on boot screen

D2-861g stuck on boot screen and wont go to the main menu.

Tried 'wipe the data and factory reset' and still not going.

Would it need a firmware update/restore?

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0