Sleep and wake failure - Force restarts the MacBook.

Have a customer that need help. The MacBook force shut down and then two chimes on the boot-up. Then in the report it says that it was a Sleep and wake failure. Please help asap.

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0