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This is the device page for the Samsung Galaxy J7. The OS that comes stock to the device is Android OS v5.1.

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factory rest cant sign into google

My son had factory reset my phone and now I can't get in when I put my Google account in. How can I get it to work

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You will need to search up how to bypass google account for that phone, you can find guides on YouTube / Google search.

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sounds like you have a frp tripped. if you know what your doing you can bypass it (not recommended) but you can find forums on how to do it.

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