Hi Patrick, if you feel confident enough, this is what i did to free up the buttons. Removed the outer case, you’ll need star screwdrivers, then undid the circuit board screws ( Philips-head) and removed the unit completely for access, I didn’t bother to disconnect the battery. Once out I have a Jewellers eye glass as the parts are exceedingly small. Depressed the sticking button and removed the small securing clip holding the button in place. Make sure you’re doing all this on a white linen cloth as the parts are very easy to lose. Once the clips removed the button comes out. There you’ll find a metal washer, a rubber gromit and a small spring. I just gave everything a clean and the spring a slight stretch before putting everything back in reverse.
the tools I used were:
Star screwdriver
Philips-head screwdriver
thin nosed tweezers
A cup to hold the screws
Jewellers eye piece
let me know if this helps.
Michael
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crwdns2944067:09crwdne2944067:0
The back button (bottom left) is stuck for me. I'm having very little help from the support centre in UK
crwdns2934271:0crwdnd2934271:0 kicks40 crwdne2934271:0
I have this exact same problem
crwdns2934271:0crwdnd2934271:0 denisepiefke crwdne2934271:0
I have the same problem, but with two buttons (LIGHT button and DOWN button). I managed to "un-stuck" them both, but now I cannot use them.
crwdns2934271:0crwdnd2934271:0 elyor.rustamov crwdne2934271:0
The DOWN button is stuck. Would you please let me know how to un-stuck it?
crwdns2934271:0crwdnd2934271:0 siu teh crwdne2934271:0
I have the same problem. The down button is stuck
crwdns2934271:0crwdnd2934271:0 wstegmueller crwdne2934271:0
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