lines randomly appear on screen (Software issue)

Question

Microsoft Surface 3

0.622kg (1.4 lb) tablet with a 10.8 inch display and 3 position kickstand released by Microsoft on May 5, 2015. Model number: 1645.

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sometimes out of nowhere , lines appear on the screen and the whole thing freezes up. it is simply fixed with a reboot. Is there a fix?

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How often does it occur?

If frequently try starting the tablet in safe mode and check if the problem still occurs.

crwdns2934271:0Dzi 9, 2018crwdnd2934271:0 jayeff crwdne2934271:0

Hi @nsultana ,

How often does it occur?

If frequently try starting the tablet in safe mode and check if the problem still occurs. — jayeff

score 1 · Answer 1 · 2018-04-09T20:01:31-07:00

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Nope, an extreme case would be to replace logic board but that really isn't financially viable.

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Yes but this only really started when I reinstalled windows

crwdns2934271:0Dzi 9, 2018crwdnd2934271:0 Nicholas Sultana crwdne2934271:0