crwdns2936637:0crwdne2936637:0 crwdns2853008:0crwdne2853008:0 crwdns2861143:0crwdne2861143:0

Processor: Intel Core i3 / i5 / i7 Memory: 4 GB DDR3L Storage: 500 GB / 1TB HDD Display: 15.6" LED backlight (1366 x 768) / HD Operating System: Win 10 Home 64-bit

crwdns2934591:01crwdne2934591:0 crwdns2934593:0crwdne2934593:0

crwdns2933897:0crwdne2933897:0

My wife's ASUS Q524UA (laptop) logon screen will not display

Windows 10. Ctrl-Alt-Del does not work, does not have a removable battery so that technique will not work. Cannot get it to reboot. Help???

Note: could not find the laptop in the drop-down screen so chose the extensa 2511!!!

crwdns2934089:0crwdne2934089:0 crwdns2934093:0crwdne2934093:0

crwdns2934109:0crwdne2934109:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2933313:01crwdne2933313:0

crwdns2934221:0crwdne2934221:0
crwdns2931211:0crwdne2931211:0 crwdns2931215:0crwdne2931215:0 crwdns2934225:0crwdne2934225:0

crwdns2933897:0crwdne2933897:0

Hold the power key down for 10 seconds. Laptop should turn off. Then boot by touching power key again.

crwdns2934105:0crwdne2934105:0

crwdns2853045:0crwdne2853045:0 crwdns2853046:0crwdne2853046:0
crwdns2889612:0crwdne2889612:0 0
crwdns2934285:0crwdne2934285:0

crwdns2934229:0crwdne2934229:0

Jim Provence crwdns2934231:0crwdne2934231:0
crwdns2936625:0crwdne2936625:0:

crwdns2936751:024crwdne2936751:0 1

crwdns2936753:07crwdne2936753:0 2

crwdns2936753:030crwdne2936753:0 8

crwdns2942667:0crwdne2942667:0 87