crwdns2934241:0crwdne2934241:0 Jim Provence

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My wife's ASUS Q524UA (laptop) logon screen will not display

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Windows 10.  Ctrl-Alt-Del does not work, does not have a removable battery so that technique will not work.  Cannot get it to reboot. Help???

Note: could not find the laptop in the drop-down screen so chose the extensa  2511!!!

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Extensa 2511

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open