I did a tiny bit of troubleshooting by verifying that the issue occurs with multiple apps (Safari/Netflix and Music on my MacBook Pro), but only one device.
I took mine to the Genius Bar today, because I got them through a back-to-school promotion from Apple last year. We verified that the problem persists when used with a “known good” source. He asked whether I may have over-extended that side of the set, but I hadn’t even ever extended it all the way (I usually only extend it one ‘click’ from fully closed).
The other cables on that side (power and bluetooth) both work. The only sympton is no audio on that side.
“Repair” options were to send it out—they don’t deal with them in-store—which would take a few days and cost $129, or to buy a new pair for $199. Neither are good choices for me to replace a ‘gift with purchase.’
I guess I’m going to have to take them apart. Since there’s no guide here (why I came to this site), I’ll just have to wing it. I’ll let you know if I figure something out.
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On one side of my headphones on my beats solo3
crwdns2934271:0crwdnd2934271:0 David Corcoran crwdne2934271:0
The right side isn’t playing, and the left side is starting to not play sometimes
crwdns2934271:0crwdnd2934271:0 Kameron crwdne2934271:0
I'm currently having the exact same issue, the right side of my headphones doesn't work whatsoever, I don't understand why it's not working it working perfectly fine earlier today, but now all of a sudden it isn't working.
crwdns2934271:0crwdnd2934271:0 Lazuli Diamondcrest crwdne2934271:0