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A 5.0" HD display Android device released in September 2015.

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Why call log and messages history not working

my call log history and messages history are blank

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is your date set correctly in the settings. A lot of times, this is caused because the call comes in this year, and the phones settings reset to 1970ish. Go in, and manually reset the date, then get a friend to call you to see if it records the date.

You can also have a setting that only keeps call logs for a day or so. make sure that is set to a timeframe you prefer. (my phone is set to 30 days)

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simply go through this simple step

  1. GO TO MENU
  2. SETTINGS
  3. SECURITY
  4. DEVICE ADMINISTRATORS
  5. DEACTIVATE find my device
  6. check phone list and thank me later

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Thank you. I just made it through your help.

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