Why do I have no network coverage?

Question

Nokia 3310

The Nokia 3310, released in 2000, is known for being incredibly durable.

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Noah Cook @ncook

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crwdns2931729:0crwdne2931729:0: Yan 22, 2018

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Why do I have no network coverage?

I'm pretty sure the phone is properly unlocked and i put my sim card in and activated it on my cell phone plan and no matter where I go (places where on other phones i get great coverage) i get no signal. Is this an issue with the phone, the carrier, unlocking, or just a bad antenna? what do i do to fix the problem? would i just be better off buying another one since i may have a faulty handset?

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Hi @ncook ,

Do you mean the Nokia 3310 (2017) model or the original 3310?

Have you selected the correct SIM slot for making connections?

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 jayeff crwdne2934271:0

i am talking about the original nokia 3310 that came out in 2000

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 Noah Cook crwdne2934271:0

@ncook

im not sure this'll be correct but the carrier you are on may or may have not switched off 2G services so that may be it.

crwdns2934271:0Sun 25, 2021crwdnd2934271:0 Callum McLelland crwdne2934271:0

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Hi @ncook ,

Do you mean the Nokia 3310 (2017) model or the original 3310?

Have you selected the correct SIM slot for making connections? — jayeff
i am talking about the original nokia 3310 that came out in 2000 — Noah Cook
@ncook

im not sure this'll be correct but the carrier you are on may or may have not switched off 2G services so that may be it. — Callum McLelland

score 5 · Answer 1 · 2018-02-22T03:40:23-07:00

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S W @avanteguarde

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crwdns2931729:0crwdne2931729:0: Yan 22, 2018

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The 2000 Nokia 3310 only has support for 2G bands GSM 900/1800MHz. There is no 3G support.

AT&T has shut down all 2G towers.

Make sure your carrier supports 2G 900/1800 GSM.

The phone will definitely not work on Verizon and Sprint.

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crwdns2944067:06crwdne2944067:0:

I am on MetroPCS which I believe is owned by T-Mobile and I thought i heard somewhere that MetroPCS uses their cell towers.

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 Noah Cook crwdne2934271:0

@ncook MetroPCS is own and operated by T-Mobile. Correct. They only support the 1900mhz frequency. So your phone does not support T-Mobile.

https://en.wikipedia.org/wiki/T-Mobile_U...

If you really like the Nokia 3310, they are making it again. The new one supports T-Mobile/MetroPCS and has a built in FM Radio. The screen is also in color :-)

https://www.ebay.com/itm/263511642450

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 S W crwdne2934271:0

ok thank you

just out of curiosity is there any carrier that still does support the OG 3310?

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 Noah Cook crwdne2934271:0

Yes. https://en.wikipedia.org/wiki/GSM_freque...

Note that due to basic physics, lower frequencies (850mhz/900mhz) travel farther, so those are the frequencies that are used most.

crwdns2934271:0Yan 22, 2018crwdnd2934271:0 S W crwdne2934271:0

well if the OG 3310 has a 900mhz band and 900mhz is used the most why doesn't it work

crwdns2934271:0Yan 23, 2018crwdnd2934271:0 Noah Cook crwdne2934271:0

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