Screen fix needed after dropped on the floor

Question

Essential Phone

The Essential Phone is Essential's first-generation smartphone, released in August 2017. It is available in black moon, stellar white, stellar grey, and ocean depth colors.

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Katie @kfungster

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crwdns2931729:0crwdne2931729:0: Yan 17, 2018

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Screen fix needed after dropped on the floor

I accidentally dropped the phone and now the screen's cracked. Any way I can get it repaired or replaced? I'm based in HK.

Thank you

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score 1 · Answer 1 · 2018-02-18T08:13:42-07:00

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PhoneOpsPlus @phoneopsplus

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PhoneOpsPlus

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crwdns2931729:0crwdne2931729:0: Yan 18, 2018

crwdns2933897:0crwdne2933897:0

Hi,

This is quite an unfortunate situation, as there isn’t any parts available for this phone at this time, the only parts you will get is from another essential phone.

Only way to get it repaired would be to contact the company that made the essential phone and see if they offer repairs.

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Essential will replace phone for $200 if they find it under warranty and if not your Boned. I tried to fix mine and all I got was a blinking red light. FML!!!!!!!

crwdns2934271:0N'w 3, 2018crwdnd2934271:0 Phillip Martinez crwdne2934271:0

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