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HDMI port does not read the connected unblock tech cable box?

Hello Sir/Ma’am,

I connected through HDMI cable my unblock tech cable box, but my newly bought 4K Samsung TV does not recognize the cable box. I have tried the cable box on other TV it works. What seems to be the problem??? Kindly help asap!

Thank you very much.

Kristine Pua

Philippines

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@kryz do you have any issues with your TV if you connect anything else to it like DVD, Game Console etc.?

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