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The March 2015 update of Apple's 13" MacBook Pro Retina Display, model A1502, features fifth-generation Intel Core i5 and i7 processors and introduces the Force Touch trackpad.

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Constant white screen but able to login

Hi all,

My MacBook is displaying nothing but a white screen. I somehow was able to login to the computer. I know this because I was able to play music using the multimedia keys. I've tried resetting nvram, smc, command + r and followed all other guides which tackle the white screen problem. But none of the guides have helped me fix my issue. I can see black smudges on my screen sometimes. I booted with command + r, and I could see a greyish window (looked like a rectangular black smudge). I'm guessing that was the window which shows recovery options (reinstall etc). So I can confirm that my hard disk is booting up fine. What might be the problem?

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Hi Teja,

Do you have an external display you could try to test with? I would hook your MBP up to an external display and boot it up, if you see your computer working normally then you may have a bad display. If you get the same results on the external display then it could be your graphics card, which is unfortunately soldered to your logic board.

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I was planning on doing this. Will do it later and then let you know.

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Just connected my MacBook to an external display, and everything seems to be working fine on the external display. The black smudgy rectangular window that I was talking isn't actually a window. Don't know what it is. Should I replace the display?

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How much would it cost?

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Hey Teja,

The price varies on what condition you buy.

https://beetstech.com/product/display-as...

MacBook Pro 13" Retina (Early 2015) Display Assembly

If the external monitor works fine, I would test it for an extended period of time before making the purchase, a couple hours or overnight just to make sure it still is fine on the external. Lastly I would try to do the SMC and PRAM reset a couple more times, if still nothing works you should replace the display!

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Teja Reddy crwdns2893898:0crwdne2893898:0
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